Условия за използване на услугата
These Terms and Conditions (“Terms”) govern the use of LAPORA and the purchase of products from https://lapora.bg (the “Site”), operated by VELOK 03 LTD (“we”, “us”, “our”). By accessing the Site or placing an order, you agree to be bound by these Terms.
1. Company Information
Company name: VELOK 03 LTD
Registered address: Bulgaria, Okop, postal code 8669
E-mail: lapora@abv.bg
Company registration number: 207603437
2. Scope of Application
These Terms apply to all users of the Site, including visitors, customers, and registered account holders. By placing an order, you confirm that you have read, understood, and accepted these Terms.
3. Products and Availability
We make every effort to display accurate information regarding our products, including descriptions, images, and prices. However, minor variations may occur.
All products are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.
4. Prices and Payments
All prices displayed on the Site are in EUR and include applicable taxes, unless stated otherwise.
Shipping costs are calculated separately and displayed before the order is finalized.
Payments are processed securely through third-party payment providers. We do not store or process payment card details.
5. Orders and Contract Formation
An order placed on the Site constitutes an offer to purchase. The contract is concluded when you receive an order confirmation email from us.
We reserve the right to refuse or cancel orders for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity.
6. Delivery
Delivery terms, costs, and estimated delivery times are described in our Shipping Policy.
We are not responsible for delays caused by courier services, customs procedures, or circumstances beyond our reasonable control.
7. Right of Withdrawal and Returns
Consumers have the right to withdraw from the contract within 14 days from receipt of the goods, in accordance with EU and Bulgarian law.
Detailed information regarding returns and refunds is available in our Refund & Return Policy, which forms an integral part of these Terms.
8. Customer Obligations
You agree to provide accurate, complete, and up-to-date information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.
9. Intellectual Property
All content on the Site, including text, images, logos, designs, and trademarks, is the property of VELOK 03 LTD or its licensors and is protected by intellectual property laws.
Any unauthorized use, reproduction, or distribution of Site content is strictly prohibited.
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of the Site or the purchase of products.
Nothing in these Terms limits or excludes liability that cannot be limited under applicable law.
11. Force Majeure
We shall not be held liable for failure or delay in the performance of our obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, technical failures, or government actions.
12. Personal Data Protection
Personal data is processed in accordance with our Privacy Policy and applicable data protection legislation.
13. Amendments to the Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect upon publication on the Site.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Bulgaria.
Any disputes arising from or in connection with these Terms shall be subject to the jurisdiction of the competent Bulgarian courts.
15. Contact Information
For questions regarding these Terms and Conditions, please contact us at:
Email: lapora@abv.bg