Frequently asked questions
Everything you need to know before ordering
How do I choose the right size?
Use the size chart and measure your dog's chest and back length. Chest is the most important measurement.
Which cut suits my dog?
Standard (S) – Poodle, Cocker Spaniel, Jack Russell, Yorkshire Terrier, Labrador, Chihuahua, Pinscher and similar.
Broad chest (B) – Bulldog, Pit Bull, Rottweiler, Pug and similar.
Long body (L) – Dachshund, Corgi, Pekingese and similar.
What if I'm between two sizes?
We recommend the larger size for more comfort.
How long does delivery take?
Usually 1 to 3 working days.
Can I inspect the parcel?
Yes. We offer inspection before payment.
Can I exchange a size?
Yes. Tap the button below and we'll arrange the exchange as quickly as possible.
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What if the size doesn't fit?
If the size isn't right, we'll help with a quick exchange.
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How long do I have to return a product?
Up to 14 days, if the product is unused and in its original condition.